Answers, without the runaround.
Here are the most common questions about our virtual services, pricing, and what to expect.
General
Quick answers to help you decide what to book.
Do you accept insurance?
No. We are a self-pay practice and do not bill insurance.
Where are you available?
Telehealth availability depends on your location at the time of the visit and provider licensure. If your state is not eligible, we’ll let you know during booking.
Is this service private and secure?
Yes. Visits are completed through a secure telehealth platform designed to protect your privacy.
Virtual Urgent Care
Is virtual urgent care for emergencies?
No. This is non-emergency care. If you have severe symptoms, call 911 or go to the nearest emergency department.
How much is urgent care?
Virtual urgent care visits are $29.99 per visit (self-pay).
Can you prescribe medication?
Medication may be prescribed when clinically appropriate after evaluation. Prescriptions are not guaranteed, and some concerns require in-person evaluation.
What if I need in-person care?
If your symptoms require hands-on evaluation, we’ll advise the appropriate next step (in-person clinic, urgent care, or ER depending on severity).
If you have chest pain, trouble breathing, severe bleeding, fainting, signs of stroke, or life-threatening symptoms, call 911 or go to the nearest emergency department.
Weight Management Support
Do you guarantee prescriptions or results?
No. Recommendations and prescriptions (if any) are based on a clinical evaluation and are not guaranteed. Results vary by individual.
What happens during a weight loss visit?
We review your history, current symptoms, goals, and relevant factors like sleep, stress, habits, and medications. You’ll receive clear next steps and a tailored plan.
Can I do follow-up visits?
Yes. Follow-ups are available to adjust plans, review progress, and support your goals over time.